In cases where the Host cancel the reservation, the part of the total amount paid, excluding the Awayzon buyer's commission, is refunded to the Guest.
If the reservation is canceled by the Guest up to 30 days before the check-in time, the part of the amount excluding the Awayzon buyer's commission will be refunded.
If the reservation is canceled by the Guest between 7 days and 30 days before the check-in time, 60% of the reservation amount will be refunded and a 40% deduction will be applied. If the reservation is made with the Pay at the Door option, where 40% of the total reservation amount is charged, no refund will be required for the cancellation of less than 30 days.
If the reservation is canceled by the Guest less than 7 days before the check-in time, no refund will be made and a 100% deduction will be applied.
Reservation date change requests submitted by the guest are made by Awayzon.com free of charge, if approved by the advertiser. If the property owner does not approve, the guest can take action in accordance with the cancellation conditions.
Awayzon.com has the right to cancel the reservation at any time by refunding the entire amount to the Guest, in order to prevent any troubles that may arise and to protect the satisfaction of the Guest or the advertiser.
Awayzon.com is affiliated to the Ministry of Tourism with TÜRSAB A-10758 Certificate.
Copyrights of all written and visual content on Awayzon.com site have been reserved. None of that content can used or copied – be it printed or digitally – without permission. All content – including prices – are for informational purposes only, and are subject to changes. Awayzon.com cannot be held responsible for inaccurate information, with respect to prices or other details. Turkey’s Ministry of Tourism categorizes and ranks all hotels.